Support

We're here to help with anything related to PDF Redact.

Contact Us

For questions, feedback, or any issues with the app, reach out to us at:

We typically respond within 24 hours.

Frequently Asked Questions

How does the smart detection work?

PDF Redact uses on-device AI and pattern matching to automatically detect sensitive information like names, addresses, SSNs, account numbers, and transaction details. All processing happens locally on your device — your documents are never uploaded to any server.

What are presets?

Presets are quick configurations that enable the right detection categories for common use cases: Standard PII, Bank Statement, Tax Documents, Medical/HIPAA, and Legal/Court. You can also manually toggle individual categories.

Is my document data sent anywhere?

No. All document processing, AI detection, and redaction happens entirely on your device. Your PDFs never leave your phone or tablet.

How do I restore my purchase?

Open the app, go to the paywall screen, and tap "Restore Purchases." Your premium access will be restored if you've previously purchased it on the same Apple ID.

How do I report a bug?

Email us at with a description of the issue and your device model. Screenshots of the issue are very helpful.


Privacy Policy

Last updated: April 11, 2026

PDF Redact ("we", "our", or "the app") is a document redaction app that helps you remove sensitive information from PDFs before sharing them. We take your privacy seriously. This policy explains what data the app collects, how it is used, and your rights.

1. Data We Collect

PDF Redact is designed to process your documents entirely on your device. We collect minimal data:

2. How Your Data Is Stored

All document processing happens locally on your device:

If you delete the app, all locally stored data (export count, preferences) is permanently removed.

3. Photo Library Access

The app requests photo library access to let you import images (photos of documents) for redaction. Images you select are processed locally on your device only. They are not uploaded to any server or shared with third parties.

4. Third-Party Services

The app uses the following third-party services:

5. Analytics and Tracking

We use the Meta (Facebook) SDK to measure advertising campaign performance. This SDK may collect:

You can deny tracking permission when prompted, or change your choice at any time in your device's Settings → Privacy & Security → Tracking. If you deny permission, the SDK will only receive limited, aggregated data through Apple's SKAdNetwork framework. There are no ads displayed within the app.

6. Data Sharing

We do not sell your personal data. We do not have access to your documents. The only external data transmissions from the app are:

7. On-Device Processing

All document analysis and redaction processing happens entirely on your device using Apple's built-in frameworks. No document content is ever sent to any server. Your documents remain completely private.

8. Children's Privacy

PDF Redact is not directed at children under 13. We do not knowingly collect personal information from children.

9. Your Rights

Since all document data is processed and stored locally on your device, you have full control:

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.

11. Contact Us

If you have questions about this privacy policy, please contact us at: